LIVE — WORK ORDER SYSTEM

Every missed call
becomes a booked job.

62% of calls to small businesses go unanswered — and 85% of those callers never call back. On The Hook texts them back in seconds, so the job goes to you, not the next guy in the book.

60 secAverage reply time
48 hrsTo go live
0Calls left on the table
WORK ORDER #1147 00:00:00
Caller (313) 555-0148
Business Kowalski Plumbing
Status ● MISSED CALL ● TEXT SENT
FROM: KOWALSKI PLUMBING Sorry we missed your call! This is Kowalski Plumbing — what can we help with today?
Ringing...
The Problem

Your phone is your front door. Right now it's unlocked and open.

Every unanswered ring is a customer calling the next name on the list. This isn't a marketing problem — it's a leak in revenue you're already paying to generate.

62%

of calls to small businesses go unanswered during a normal work day.

85%

of callers who don't get through never call back — they just call someone else.

1

missed emergency call can be a job worth hundreds or thousands, gone in seconds.

How It Works

No new number. No new habits. Just a text that goes out for you.

We connect to the number you already give out. Nothing changes about how customers reach you — we just make sure nobody who calls ever hits a dead end.

WO-01 / CONNECT

We hook into your existing line

Works with your current business number and phone system — no new hardware, no number change, live in 48 hours.

WO-02 / RESPOND

Every missed call gets an instant text

The caller gets a reply in your business's name within seconds — before they've hung up and dialed the next name on their list.

WO-03 / QUALIFY

The conversation books the job

Our system asks what they need and when, and gets it onto your schedule or into your inbox — ready for you to close.

Pricing

Two ways to plug the leak.

Month to month. Cancel anytime. Most shops start with Starter and move to Pro once they see what it recovers.

Starter
$150/month
+ $250 one-time setup
  • Instant text-back on every missed call
  • Custom message in your business's name
  • Works with your existing phone number
  • Live within 48 hours
Choose Starter
Get Started

Open the job ticket.

Fill this out and we'll reach out within one business day to connect your line — most shops are live within 48 hours.

Order Summary

You can switch plans anytime after signup — nothing here is final.

Plan Pro
Monthly $300/mo
One-time setup $350
Due today $350

We'll call within one business day to confirm details and connect your line. Billing starts once you're live — no charge happens on this page.

Work order received.

We'll text and email you within one business day to confirm details and get your line connected. Welcome to On The Hook.